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Terms & Policy

At the time of signup and thereafter you hereby agree to and therefore signify your acceptance and no-objection to ALL the terms and conditions of use of the website (hereinafter referred to as the 'website') which is wholly owned, operated and managed by M/s. Digi-Cult (hereinafter referred to as 'DC') as given hereunder:


1.        Website Ownership and Content

A.       This Website is solely and exclusively owned and operated by DC (hereinafter referred to as "DC"). DC is the Original Owner and Author of the Website (hereinafter referred to as the "Website") and of all the copyrights, trademarks, brand names, logos and other intellectual property rights incidental or consequential thereto.

B.        The materials and services provided for and depicted on are the sole properties of DC. and protected by copyright, trademark, patent and other intellectual property laws. All text, graphics, video, data or other content on the ("BowlsToYou Content") is provided to you by BowlsToYou for the sole purpose of using the Services. The BowlsToYou Content may be modified from time to time by DC at its sole discretion.

C.        No material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way save and except that you may download one copy of the materials on any single computer for your personal non-commercial residential use only, provided that you keep intact all copyright and other intellectual property rights.

D.        Modification of the materials or use of the materials published on the website for any other purpose is not permissible and will be construed as a violation of DC's copyright and other proprietary rights by you.

E.        The use of any such material on any other Website or networked computer environment is strictly prohibited and is liable for civil, criminal or other legal proceedings.

F.        Except as otherwise indicated on this Website and except for the logos, trademarks, service marks, brand names and trade names of other companies that are displayed on this Website, all trademarks, logos, brand name, copyright, service marks and trade name associated with "Bowls To You" are the sole and exclusive property of DC.

G.       You must not use the services provided by DC or the website for any illegal or unauthorized purpose. International users agree to comply with all local laws regarding online conduct and acceptable content.

H.        You must not use the services provided by DC or the website to abuse, harass, threaten, impersonate, intimidate or otherwise violate the legal rights of others. The Website, the copyrights, trade mark, logo, trade name, brand name and other intellectual property rights now existing or that may arise/accrue in future to from the website and the Contents thereof are the sole and exclusive ownership and property of DC and are protected by applicable copyright, trademark and other intellectual property laws of India.

I.          Except as expressly authorized herein, you shall not modify, license, assign, sell, distribute, reproduce, transmit, display, publish, broadcast, circulate, disseminate, commercially exploit or create derivative works based on the Website, the Service or the Content in any manner (including electronic, print or other media now known or hereafter developed) without our written consent.

J.         Use of the Website or the Content in violation of these Terms and conditions of use, or any applicable law, rule or regulation, or the rights of any third party is strictly prohibited and any act to the contrary shall be entirely at your own risk, costs and consequences thereof.

K.        You agree, declare and confirm not to use the Website or the Content for any unlawful or immoral purposes and further to comply with any and all requests from DC to protect our respective rights in the Website and the Content.

L.        We expressly prohibit the use of devices (including software) designed to provide repeated automated access to the Website and the Content for any commercial purpose except for those expressly authorized by us.

M.       We reserve the right to take any and all measures necessary to prevent such access, including denial or termination of your access to the Website. In the event that you download any software from the Website, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") shall always be the ownership and property of DC and DC retains full and complete title to the Software, and all intellectual property rights therein.

N.        In the event you become aware of any infringement of any intellectual property rights of DC or any action against or proceeding against DC, you shall forthwith in good faith inform DC of the same.


2.        User Registration and Account Profile


A.       You confirm that you are of the age of 18 or above and of sound disposing mind; and have accessed the Website voluntarily with full knowledge and notice of the terms and conditions of use, its binding nature and consequences of such breach

B.        DC shall, from time to time provide you with exclusive user names, passwords and/or other unique identifiers ("User Codes") to enable you to access and use the Website.

C.        You shall be liable and responsible for the security and confidentiality of the User Codes and agree not to disclose them to any third party.

D.        You are responsible for any and all information provided and any and all acts and/or omissions that occur while User Codes are being used.

E.        DC shall not be liable or responsible for any breach of security caused by your failure to maintain the confidentiality and/or security of any of the User Codes.

F.        If you create a login and apply for an account, you must provide accurate and complete registration information, and you are responsible for any activity that occurs under your identity. DC is not responsible for unsatisfactory delivery or unavailability of service caused by inaccurate registration information.

G.       You agree and confirm to notify us immediately in the event of loss, theft or disclosure of any or all of the User Codes, if you became aware and have knowledge that the confidentiality or security of any or all of the User Codes has been compromised in any way or unauthorized access to and/or use of the Website.

H. assumes that all information provided by the users/account holders at the time of signup as well as changes and updating of profile is correct and true in nature and any bogus registration or use of account.

I.          We reserve the right to revoke or modify the User Codes at any time without prior notice. DC reserves the right to refuse registration and deny creation of an Account and associated User ID and Password to any User at its sole discretion

J.         The sole discretion of termination and suspension of any account and the refusal of service to any person or account holder lies with the website and can do the same by giving a notice to the user/account holder less than 24 hours in advance.


3.        Scope of Service


A.       Payment Terms

   You agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

   Bowls To You accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects.

After the receipt of payment from the Buyer, Bowls To You shall arrange for the delivery of the product to the recipient at the shipping address provided by the Buyer.

   Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.

Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

   "We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time".


Credit card details:

You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card, which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to Bowls To You.



B.        Cancellation Policy

i.          Cancellation of Order: Any online order for delivery placed by you through or our contact centre may be not be cancelled either through the internet or through phone. Advance orders & now delivery orders both will also be subject to this cancellation policy. Your account will be terminated if you are dishonoring of the order within the same three-month period.

ii.        DC shall not be liable for any delay / non-delivery of purchased goods by the vendors, trade organization/s, manufacturers / shop etc. (vendors), flood, fire, wars, acts of God, communal riots or any cause that is beyond the control of DC.


C.       Refund Policy.

i.          Orders once placed through cannot be cancelled or refunded.

ii.         Estimated Delivery Time displayed on the website is the approximate time taken to deliver the Food items to the Customer. In the event of any delay or default in such delivery, DC shall in no event or circumstances be held liable or responsible for the same.

iii.        In the event the Customer is dissatisfied with the quality of the food items, the Customer shall not be entitled to seek cancellation or refund of the billed amounts. However if there is any shortfall in delivery or the food items such as they had spilled/ or were damaged, the Customer shall at the time of delivery return the food items to the delivery boy with a written complaint of the same on the Bill against signature of the delivery boy. Moreover, in the event of any shortfall in delivery or the food items having spilled/ or being damaged, the Customer shall inform DC of the same within 24 hours. DC shall thereafter initiate investigations in the matter of complaint received and shall make reasonable efforts to complete such investigation within a period of fifteen days from the date of such commencement. The decision of DC on completion of such investigation shall be final, binding and conclusive on the Customer and the customer shall not dispute the same.


D.        Reviews, Comments, Blogs & Social Media

i.          DC enables you to post your reviews, statements and comments on various products and Services featured on the Website, and in respect of such a comment/article/blog, You grant DC and/or its affiliates the right and authority to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments throughout the world in any media and to use the name, if any, that you submit in connection with such review or comment.

ii.         By submitting ideas, comments, suggestions, documents, and/or proposals ("User Feedback") to through the website, on Bowls To You Facebook Page & on any other Social Media Platform, you agree to grant DC permission to use or disclose (or choose not to use or disclose) without any restriction or limitation, any such User Feedback for any purpose, in any way, in any media worldwide.

iii.        In order to allow DC to use your User Feedback, you acknowledge and agree that: (a) DC is not under any obligation of confidentiality, express or implied, with respect to such User Feedback; (b) DC may have under consideration or in development something similar to such User Feedback already; and (c) you are not entitled to any compensation or reimbursement of any kind from DC under any circumstances for such User Feedback.


E.        Rewards & Discounts

i.          DC in its sole discretion at any time and with or without notice may offer / reduce or cancel incentives or promotions, shorten or extend / cut short the duration of any incentive or promotional program and/or terminate or modify any incentive or promotional program.

ii.         All discounts being offered are the sole discretion of the DC and any queries regarding the same is to be directed to DC.

iii.        The deals, offers, discounts etc. offered to one user/account holder will be in the name of the person registered at the time of signup and cannot be used, sold, transferred, or in any way distributed to other account holders or to anyone else in general.


4.        Your Representations and Warranties

A.       You hereby represent and warrant to DC that:

i.          You are the person to whom the User Codes used to access the Website were issued by us and the information you provided to us in connection with the issuance of the User Codes, if any, was and is correct accurate and complete, and you take sole responsibility to update such information and as when necessary, or

ii.         You are accessing the Website on behalf of the company or organization to whom the User Codes you used to access the Website were issued by us;

iii.        You authorize DC to verify this information, and DC at its sole discretion, may prosecute users for any incorrect information or any misrepresentation.


B.        You will not modify, reverse engineer, hack, de-compile or reverse compile any of our technology, including any software or Java applets associated with the Website; or modify another website so as to falsely imply that it is associated with


5.        Privacy Policy

DC is committed to safeguarding your privacy and upholding the highest levels of information security. To that end, we adhere to the strictest consumer privacy guidelines and protect any information you provide to and through our website. Any information provided to DC (in course of user of services) is not shared any other third party except in cases where in such information sharing becomes necessary to provide a particular service. For example customer details are needed to be shared with the service provider to or process an order.

A.       DC may use your personal information for the following purposes:

i.          To convey your order you've selected or for rendering any other services, by providing your name address and contact phone number to the service provider,

ii.         To provide you with information about the services of the BowlsToYou,

iii.        To provide services which Registered Users are entitled to under applicable terms and conditions

iv.       To produce aggregate statistical data for the improvement of services offered by

v.        To use the aggregate statistical data for promotional purposes,

vi.       For any other purposes related to those above.


B.        We do not collect personal information from you when you visit our site unless you intend to advertise or use our services or want to know more about them. We may however, track the non-personal information about your visit which may include your domain name, webpage or complete URL from which you entered our site , your IP address & how much time you spend on our pages etc. In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect information that could be used to contact you such as full name, postal address, phone number and email address, financial information (e.g. Passwords and credit card numbers), demographic information (e.g. Zip code, hometown, gender, purchase history information and age), public information such as user ratings and reviews and a user name from you.

C.        You consent and give your no-objection to DC to record, retain and use all information, data and electronic communication that you input or otherwise communicate during your access to and/or use of the Website or any e-mail to or from us and any other means and the transmittal of the same to our affiliates, subsidiaries, branches and third parties for order and other processing, database maintenance, record keeping or any other use in accordance with customary practices, policies and procedures applicable, and our privacy policies.

D.        We may accept advertisements from third-party advertisers or provide links to external Web sites. Privacy policy of these advertisers and sites for information regarding their collection of information and use of cookies are not under our control. We are not responsible for the content or privacy practices of other Web sites. Any third party cookies are subject to the privacy policy of the company placing them.

E.        DC is wholly committed to protecting the privacy of the young. Our site is not designed to attract children under the age of 18 and DC does not knowingly collect personal information from children on our web sites. It is possible that by fraud or deception we may receive information given to us or pertaining to children under 18. If we are notified of this, as soon as we verify the information, we will immediately delete the information from our servers.

F.        When you order from us, we will share your address and other necessary information (required to deliver the food to your home) with the service provider. You agree to share such information with them. We may use aggregated information like how visitors use our Web site and share such information with third parties in order to improve our Web site and to help us attract advertisers and listings. For example, we may share how many individuals visited our Web site and, on average how much time they spent on our site. Such use and sharing of aggregated information will not reveal any of your personal information to third parties. For this purpose, we may also provide these third parties service provider's anonymous information about your site navigation.

G.       Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a criminal investigation, a court order, or legal process served on our Web site or a govt. order. We may also share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of DC or DC Site's terms of use, or as otherwise required by law. DC will disclose personal information; to the extent it possesses any, when in its good faith judgment the law requires it to do so, such as in response to court orders or other legal process, or when disclosure is necessary to protect our rights or the rights of our advertisers.